Cocove Shipping Policy
Thank you for shopping with Cocove. Please review our shipping information below to ensure a smooth delivery experience.
Shipping Within Australia
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Processing Time: Orders are processed within 1–2 business days after payment is received.
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Standard Shipping: Estimated delivery time is 3–7 business days depending on your location.
Shipping Costs
- All shipping costs are calculated at checkout based on your location and the weight of your order.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking link so you can monitor your delivery.
Delivery Areas
We currently ship to all states and territories in Australia. Unfortunately, we do not ship internationally at this time.
Processing & Delivery Timeframes
- Orders placed on weekends or public holidays will be processed the next business day.
- Remote or regional areas may take additional time for delivery.
- Delays may occur during peak periods (e.g., holidays, sales).
Shipping Issues
If your order is delayed or you experience any issues, please contact our Customer Service team at admin@cocove.com.au. We will assist you in tracking your order and resolving the problem.
Important Notes
- Ensure your shipping address is correct at checkout. We cannot be held responsible for lost parcels due to incorrect addresses.
- Shipping times are estimates and may vary due to factors outside our control.
